Metropolitan Trust BankPreventing $47M in Losses Through Predictive Intelligence
How FutureMap AI Agents transformed risk management, fraud detection, and customer experience for a $12B regional bank.
The Crisis
$47M Annual Loss Trajectory
Metropolitan Trust Bank was hemorrhaging money through fraud, bad loans, and operational inefficiencies. Traditional risk models were failing, customer satisfaction was plummeting, and regulatory pressure was mounting.
The FutureMap Solution
Predictive Risk Intelligence
AI agents analyze transaction patterns, customer behavior, and market signals to predict and prevent fraud before it happens.
Customer Intelligence
Deep customer behavior analysis enables personalized products, proactive service, and lifetime value optimization.
Autonomous Operations
Automated compliance monitoring, transaction processing, and customer service with human oversight.
90-Day Implementation
Foundation Phase
Integrated with core banking systems, deployed fraud detection agents, and established real-time monitoring.
Systems Connected
- • Core banking platform
- • Transaction processing
- • Customer relationship management
- • Regulatory reporting systems
AI Agents Deployed
- • Fraud detection agent
- • Credit risk analyzer
- • Compliance monitor
- • Customer behavior tracker
Optimization Phase
AI agents learned patterns, refined models, and began autonomous decision-making with measurable results.
Full Autonomy
Complete autonomous operation with human oversight, delivering industry-leading results.
Financial Impact
Operational Excellence
"FutureMap transformed us from a reactive institution constantly fighting fires to a proactive leader that prevents problems before they occur. The ROI was immediate and continues to compound."
Transform Your Banking Operations
Discover how FutureMap AI Agents can revolutionize your risk management and customer experience.
Explore FutureMap Solutions